Our Travel Agency makes the Virtual Complaints Book available to all our clients, with the aim of ensuring quick and secure access to register any claim or complaint about our tourism services.

Steps to file a claim:

• Download the Virtual Complaints Book Format.
• Complete the required information in the form clearly and in detail.
• Send the attached form to the email address: info@cuscoadventuretravelperu.com / reservascatravelperu@gmail.com
• Once received, our agency will send a confirmation email.
• In accordance with the deadlines established by current regulations, we will respond to the email address from which the claim was submitted.