By accessing and using our travel services, you agree to the terms and conditions described herein. We recommend reading them carefully before making any reservations.
• If a cancellation request is received 30 days before your trip or within 4 days after confirmation, a penalty of US$ 45.00 per person will apply. • Entrance tickets to Machupicchu, Waynapicchu, Montaña Machupicchu, Huchuypicchu, and Inka Bridge are non-refundable according to the Ministry of Culture. • Train tickets have a 15% penalty on the original value, except promotional fares (INCA RAIL and PERU RAIL). • Hotel reservations are subject to the policies of each establishment. • Cancellations less than 30 days prior: penalty of US$ 50.00. • Cancellations within 72 hours: 100% penalty. • In cases of force majeure (strikes, emergencies, disasters), a 50% penalty will apply.
• Trains: in-person procedure, refund approx. 30 days or more. • Tickets: generally only changes are allowed; in special cases, processing takes about 15 days. • Hotels and flights: subject to each provider's policies. • Refunds are made through the same payment method used. • Credit cards and transfers: up to 15 days to process.
Cusco Adventure Travel Perú acts as an intermediary between clients and tourism service providers. We are not responsible for delays, accidents, losses, or additional expenses caused by force majeure.
The client is responsible for carrying a passport, travel documents, visas, entry permits, and necessary vaccinations. We are not responsible for missing documents.
Cusco Travel Adventure Perú reserves the right to modify itineraries due to safety, weather, or other circumstances beyond our control.
The client must be in adequate physical condition to participate in activities. It is recommended to consult with a doctor before undertaking high-altitude or physically demanding activities.
We are not responsible for lost or misplaced items during tours or transfers.
These terms are governed by Peruvian law. Any conflict will be submitted to the jurisdiction of the competent Peruvian authorities.
For inquiries or complaints, please contact us at: info@cuscoadventuretravelperu.com You may also contact the National Authority for Personal Data Protection: www.minjus.gob.pe/proteccion-de-datos-personales
By contracting our services, you declare that you have read, understood, and accepted these terms and conditions.
Cusco Adventure Travel Perú